Privacy Policy

1. Introduction

Apex Connect ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect personal information that you voluntarily provide to us via our forms, including but not limited to:

• Name (First and Last)
• Email Address
• Phone Number
• Company Name
• Any other details provided in your messages

3. How We Use Your Information

We use the collected data for the following purposes:

• To respond to your enquiries and provide customer support.
• To process bookings and manage your account.
• To improve our website and services.
• To comply with legal obligations.

4. Data Retention

We retain personal information submitted through our forms for as long as necessary to fulfil the purpose for which it was collected, including responding to enquiries and maintaining business records.

We periodically review stored data and securely delete information that is no longer required. You may request deletion of your personal data at any time.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and compliant with data protection laws.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Object to processing of your personal data.
• Request restriction of processing.

To exercise these rights, please contact us at apexconnecthq@gmail.com.

8. Cookies

Our website uses cookies to enhance your experience. For detailed information on the cookies we use and how to manage them, please view our Cookie Policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at apexconnecthq@gmail.com.